Frequently asked questions
Simple answers before you order. For product-specific questions, the owner is available on WhatsApp.
How do I choose the right size?
Use the size information shown on each product page. Because cuts and fabrics can vary, send your bust measurement and preferred fit on WhatsApp when you need personal guidance.
Are all pieces identical?
Handcrafted and hand-finished products may show small variations. These are part of the character of craft. The product page remains the source of truth for fabric, work, colour, inclusions and care.
How quickly will my order be dispatched?
Dispatch time depends on current stock and the product selected. The owner confirms availability and the expected dispatch window before any assisted payment.
Do you offer Cash on Delivery?
Cash on Delivery may be available for eligible Indian pincodes and order values. Availability is confirmed during checkout or by WhatsApp.
Do you ship outside India?
Yes, international enquiries are welcome. Shipping cost, delivery estimate and payment method are confirmed personally before the order is finalised.
Can I return or exchange an item?
Contact us within the period stated in the store policy. Items must be unused, unworn and in their original condition. Product-specific and hygiene-related exceptions may apply.
How can I track my order?
Use the Track Order page with your order ID and phone number. Courier tracking appears after dispatch when it has been added by the owner.
Can the AI assistant confirm stock or make policy decisions?
No. The AI shopping concierge can help you discover products and prepare questions, but stock, delivery, discounts, returns and payment decisions are confirmed by the owner.